Introducing Retail Academy: Learn From the Industry’s Leading Experts to Maximize Your Profitability
- 25 January 2021
- Written by: Hope Heller
- Category: Retail
Employees who are well informed and have access to training materials are typically happier and perform better when required. The retail staff is the most significant stimulus for the customer’s purchase decisions. Their skills and knowledge are an important concern. It becomes critical to pay close attention to how the retail employees work, and here’s a platform to improve their performance. Retail Academy‘s eTraining ensures that the workforce structure of a retail organization remains strong.
Retail Academy is the newest venture of Procurement, Supply Chain, and Sales Academy. It provides role-based training to the retail organization’s workforce and helps them to broaden their knowledge. Retail Academy will bring a seismic shift in how training and learning programs for retail organizations are designed and executed with extensive training industry experience. The expert team at Retail Academy has experience of working with the world’s biggest retail companies. They understand the modern-day retail business and its needs. The customized training programs will maintain your market position and help you to continue growing.
A personalized one-on-one experience can increase sales and influence consumer behavior. Almost half of the consumers say they have purchased something more expensive than they originally planned because their customer experience was personalized. Our trainers examine every aspect and leave no stone unturned to identify the gaps in workforce skills. We design customized learning plans as per the needs of the business and workforce skill level. Retail Academy creates high-impact e-learning for trainees. The experts will ensure that the trainees grasp every concept thoroughly and retain knowledge to accomplish the ultimate goal. The employee’s progression throughout the training journey will be monitored through an influential Report Management Center.
“Much of the success SiPM has achieved over the years has been facilitated by a deep understanding of the unique needs of our clients. While many of the core principles of Procurement and Supply Chain are universal, we recognize that the skills that enable success in the retail industry are different from those in other industries. Consulting with our clients has allowed us to create a Retail Academy that is designed to facilitate success in the deeply competitive retail landscape. We look forward to partnering with our retail clients, helping them to leverage our expertise in their journey towards market leadership.”Akshat Mathur, Head of Research & Development, SiPM
Retail Academy’s role-based training programs will be comprehensive enough to enlighten the workforce about the role of analytics, big data, and AI in maximizing business profits and how to use them to make profit-driven decisions about sourcing, purchasing, stocking, and sales. The training pieces will be tutoring the employees to identify the loopholes in inventory management. They will be focused on giving them essential knowledge to minimize errors in the merchandise management process. The training programs will include information about effective inventory management to prevent overstocking and stock-outs. The training will also concentrate on teaching about Omnichannel strategies to boost sales and enhance customer experiences. It will also ensure that all channels are well integrated and available to the consumers.